Disclaimers & Service Policies
Detailed information regarding our scope of non-medical care and agency policies.
Effective Date: 2/10/2026
1. Non-Medical Services Disclaimer
LuxeEmpathicCare LLC is a non-medical home care agency. We provide personal assistance, companionship, and daily living support.
We do NOT provide:
• Medical care or Nursing services
• Therapy or Clinical assessments
• Diagnosis or treatment
Our caregivers are not licensed medical professionals.
2. Medical Disclaimer
Information on this website is for general purposes only and does not constitute medical advice. Always consult licensed healthcare professionals for medical needs.
3. No Guarantee of Results
We do not guarantee specific outcomes, improvements, or results from our services. Individual experiences may vary.
4. Payment Policy
4.1 Fees: Service fees are disclosed in the Client Service Agreement.
4.2 Payment Terms: Payments are due according to agreed billing schedules. Late payments may result in service suspension.
4.3 Refunds: Reviewed on a case-by-case basis.
4.4 Collections: Outstanding balances may be referred to collections as permitted by law.
5. Cancellation & Rescheduling Policy
Advance notice is required for cancellations or schedule changes as outlined in the service agreement. Fees may apply for late cancellations.
6. Accessibility Statement
We are committed to providing an accessible website for all users. If you experience accessibility issues, please contact us.
7. Non-Discrimination Policy
We do not discriminate based on race, color, religion, sex, age, disability, national origin, or any other protected status under applicable law.
8. Professional Boundaries
Caregivers maintain professional boundaries at all times. Personal financial transactions, gifts, or inappropriate relationships are prohibited.
9. Emergency Policy
Our caregivers are not emergency responders. In emergencies, clients and families should call 911 or local emergency services.
10. Contact Information
LuxeEmpathicCare LLC
Email: support@luxeempathiccare.com
Phone: 602-492-2398